Why did we seek training?
Our Product Owners were often too busy to be able to talk about the customer and their needs in a timely fashion. This was causing a bottleneck. The Product Owners were overwhelmed with creating all of the stories for the team. They were frustrated how much time it took them away from learning about the customer and their needs. They were further frustrated that the team didn’t find the user acceptance criteria satisfactory despite the time they spent and that in the end they didn’t always get what they had wanted or that it took longer than they wanted.
What did we think of training?
It was outstanding! The materials exceeded our expectations. Everyone loves the jump drive with hand outs and other information that wasn’t covered in the training. We continue to use the hand- outs from the class as reference while we continue to make the process our own.
One of our scrum masters said:
“The training [from Comakers] got us to start thinking in a whole new way. We’ve started to close the gap between the customer and the delivery team.”
Has anything changed since the training?
As we transitioned to our latest projects the teams focused on the solutions way more quickly! It has reduced the churn related to what the customer needs are.
We have new PO’s that we did not have before. We wouldn’t have been able to use some of the folks without this training.